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Yemanuel Store FAQ

  • Where is Yemanuel Store located?
    Yemanuel Store is located on Achimota - GIMPA Road, Airport Junction near Pure Fire Miracle Church, West Legon, Accra - Ghana
  • What variety of apparel is available at Yemanuel Store?
    At Yemanuel Store, you'll find a diverse collection of fashion-forward clothing for men, women, and children. Our selection includes trendy tops, elegant dresses, comfy trousers, sophisticated blazers, sharp suits, exquisite wedding attire, and laid-back casual options. It's the perfect place to enhance your wardrobe.
  • What is Yemanuel Store?
    Yemanuel Store is an online retail store offering a wide range of products, including clothing, electronics, and home appliances.
  • Is my personal and payment information secure?
    Yes, our website uses SSL encryption to ensure your personal and payment information is secure.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, mobile money, and bank transfers.
  • How do I place an order?
    To place an order, simply browse our online store, add products to your cart, and follow the checkout process.
  • How long does delivery take?
    Delivery times range from 2-7 business days, depending on your location
  • Can I track my order?
    Yes, you will receive tracking information via email once your order has shipped.
  • What is your shipping policy?
    We offer shipping services across Ghana. Shipping fees and delivery times vary depending on location
  • Can I return or exchange a product?
    Yes, you can return or exchange a product within 7 days of delivery. Please see our return policy for details.
  • How do I initiate a return or exchange?
    Contact our customer service team via phone, email, or live chat to initiate the return or exchange process.
  • What are your business hours?
    Our business hours are Monday-Friday, 9am-5pm GMT.
  • How do I contact customer service?
    You can contact us via phone, email, live chat, or through our website's contact form
  • Do I need to create an account to shop?
    No, you can shop as a guest. However, creating an account offers benefits such as order tracking and exclusive promotions.
  • How do I reset my password?
    Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
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